Frequently Asked Questions
Q: How can I get the quotation?
A: Quotation will be offered within 24 hours after receiving your inquiry and parameters data.
Q: Are you a manufacturer or trading company?
A: We are a manufacturer integrating design, production, and trade, specializing in RO and wastewater treatment systems.
Q: What are your payment terms?
A: We accept T/T, L/C at sight, Western Union, and PayPal. Terms can be adjusted according to order amount.
Q: How do you ship the goods?
A: By sea, air, or express (DHL, FedEx, UPS, etc.). Large systems are usually shipped by sea for safety and cost efficiency.
Q: What after-sales service do you offer?
A: We provide online technical support, installation guidance, and 12-month warranty for key components.
Q: How do you maintain long-term cooperation?
A: We ensure stable quality, competitive prices, and sincere service to build long-term partnerships with all clients.