Frequently Asked Questions
How do I choose the right pump for my application?
Key factors include flow rate (L/h or GPH), pressure range (bar/psi), fluid type (corrosive, viscous, abrasive), and accuracy requirements. Our technical team can help provide a customized recommendation based on your application details.
Can your pumps handle corrosive fluids like acids or alkalis?
Yes. We provide pumps with wetted parts made of PVC, PVDF, stainless steel, PTFE, or Hastelloy, designed to resist corrosion. Please specify your fluid type when ordering to ensure material compatibility.
How do I adjust the flow rate of the pump?
Most models feature a manual adjustment knob (turn clockwise to increase flow, counterclockwise to decrease). Digital models can be programmed via the control panel or connected to external systems like a PLC for automated adjustment.
What maintenance is required for the pumps?
Routine maintenance includes checking for leaks, replacing seals (every 6–12 months depending on usage), and cleaning the suction/discharge lines. A detailed maintenance schedule is included in the user manual.
What is the lead time for standard metering pumps?
Standard models typically ship within 3–5 business days. Customized configurations or special material requirements may take 2–4 weeks; we will confirm the specific timeline once your order is placed.
What is your warranty policy?
All systems come with a 12-month warranty covering manufacturing defects. Wear parts such as seals and valves are covered for 3 months. The warranty does not cover damage resulting from improper use or lack of maintenance.