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Our Services
Order Process:
Inquiry → Quotation → Agreement → Production → Delivery → Installation
OEM & ODM are welcome.
Technical support for installation, operation, and maintenance.
One-year warranty with lifetime technical support available.
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Frequently Asked Questions
Q: Are you a trading company or manufacturer?
A: We are a professional manufacturer of heat pump drying machines with over 10 years of industry experience.
Q: How do you help design the drying project?
A: Please provide information such as materials to be dried, capacity, and water content. We will recommend a suitable solution based on your requirements.
Q: What is the typical production time?
A: The normal production time is 20-30 days depending on the order scale.
Q: What is the warranty policy?
A: We provide a one-year warranty, extended options, and lifetime technical support with economic spare parts after the warranty.
Q: What kind of transportation and packaging is offered?
A: We provide seaworthy wooden packing. Transportation is usually by sea, but can also be arranged by train, land, or air.
Q: Do you provide OEM services?
A: Yes, both OEM and ODM services are fully supported.